Refund Policy

The great majority of WebPhone — the home screen, drawer, tools, games, and stories — is free to use, with nothing to refund because nothing was charged.

For any paid feature or subscription we offer now or in the future: if you're charged in error, or a paid feature doesn't work as described and we're unable to fix it within a reasonable time, we'll issue a full refund. Requests are reviewed individually rather than against a rigid formula, and we aim to respond within a few business days.

Subscriptions, where offered, can be cancelled at any time; cancelling stops future billing but does not itself retroactively refund a period already paid for, unless the issue falls under the paragraph above.

To request a refund, contact us with your account details and the reason for the request via the Contact Us page.